How to place order

How To Shop Online

1. Choose a bouquet
2. Add an extra touch to your gift
3. Enter the recipient's information
4. Make your gift unique by including a personalized message
5. Schedule delivery
6. Select the delivery date and address, and pick a preferred delivery day
7. Enter your billing information

Secure payment
8. Select your payment method and fill in your details
9. Place your order

Problems Placing Your Order

If you encounter any issues while placing your order, please don't hesitate to contact us

How to Amend An Order

If you need to modify an order you've recently placed, please contact our customer service team Our customer service team is available during the hours listed below:

Our opening hours are:

Monday 9.00am - 6.00pm
Tuesday 9.00am - 6.00pm
Wednesday 9.00am - 6.00pm
Thursday 9.00am - 9.00pm
Friday 9.00am - 9.00pm
Saturday 9.00am - 6.00pm
Sunday 10.00am - 6.00pm

Receiving Your Order Confirmation

You will receive an email confirmation shortly after placing your order, which will include your order number. Please keep this email for your records. If you need to contact us about your order, please have your order number ready.

Using a Discount Voucher Code

If you have a valid discount voucher, you can enter the code on the checkout page. Some vouchers may have restrictions, such as a specified product, country, or date range.

Accepted Methods of Payment

We are pleased to accept any of the following methods of payment for purchases made online at

Accepted Methods of Payment

Master Card
American Express

Amending Account Details:

To amend any of your account details, log in, click the ‘edit profile’ button and then enter any amendments you would like to make, clicking the save button at the bottom of the page will save your changes.

Your address book can be updated by using the edit button next to each entry.

Product Substitution

Please note that some flowers may not be available depending on the season, region, or country. If substitution is necessary, we will follow strict guidelines to ensure customer satisfaction, such as substituting with a product of equal or greater value and maintaining the overall effect of the gift.